Resources – Student Care Services

UCF is here to support you with the resources you need to find success and overcome challenges.

What questions do you have today?

I recently experienced the death of a family member or close friend. I need some time off from school and some help grieving.

Student Care Services can connect with the appropriate resources, either on campus or through SCS. Let’s connect.

For short term absence, you’ll want to complete the Class Absence Notice Request form.

For mental health resources, start at CAPS.

Where can I find food, toiletries, clothing and personal hygiene items for free?

Knights Helping Knights Pantry offers all of these items. Knights with a valid student ID can grab up to five food items per day.

I’m experiencing an unexpected financial emergency and can’t pay my bills this month.

Emergency funding is available for unplanned hardships. Specific criteria must be met.
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I’m a parent/family member concerned about my student. Where do I start?

If the matter is urgent and after regular business hours, call the UCF Counseling and Psychological Services Crisis Hotline at 407-823-2811. If there is an imminent risk of harm or danger, please dial 911. You can also complete the Student of Concern form to initiate SCS contact with your student.

I’m a former Foster or Homeless Youth and Young Adult. Where can I get guidance?

SCS is proud to partner with multiple organizations to help youth and young adults transition into college and graduate.

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I just returned from the hospital. What documentation do I need to provide?

That depends on your next step as a student. Learn more about follow-up care, medical withdrawal and assessment.

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I got an email or a phone call from SCS telling me about an appointment I did not schedule. Why am I being contacted?

Someone in your circle (friend, community member, staff or faculty) asked our staff to reach out. We ask you to confirm the appointment time. If you call or e-mail Student Care Services with questions about your appointment, we will not be able to provide any additional information, other than what is listed in the e-mail. This is due to FERPA (Family Educational Rights and Privacy Act). For questions about FERPA, visit registrar.ucf.edu/ferpa.